Shipping  (USA)

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

UPS Shipping Chart

Free Shipping (USA only)

Orders of $200 or more qualify for  FREE GROUND SHIPPING.* 

Use Coupon Code UIE194FT761 on check-out.

*(excludes Oil, aircraft batteries, tires, TKS fluid and spark plugs

Please note that the "Free shipping" coupon is for GROUND shipping only in the US lower 48 states and excludes oil, aircraft batteries, tires, TKS fluid and spark plugs.  If you use the coupon and request air shipping, you will be contacted by customer service for additional shipping fees.

 International Shipping -  We can ship to almost any destination in the world.  International customers must understand that all packages are shipped immediately and must clear customs in your country. The amount of time to do so varies from country to country and we have no control of the package during that time. 

EXPEDITED SHIPPING (UPS NEXT DAY,UPS 2ND DAY OR UPS 3 DAY SELECT) - Orders placed after 3 PM will be shipped the next business day.

UPS does not pick up on Saturday or Sunday, so all weekend orders will ship on Monday.

Customs, Duties, and Taxes  (International)

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from SkySupplyUSA, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Returns Policy 

We offer a 30 day return period.  Returned items must be in "brand new" condition and in its original packaging to be eligible for return.  There will be a 20% restocking fee on all non-defective products.

 We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Please note that computer software that has been opened cannot be returned.  Defective software will be replaced with the same product as purchased.  All shipping charges will be paid by the buyer.  Refunds cannot be guaranteed for non-trackable shipping. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.